Service

Top Leaders provides a full range of pre-sales and after-sales services for you

Our service and commitment

Customer-focused, full service

Top Leaders offers you a full range of services to help you realize the full potential of Top Leaders products. We are at your service from the very beginning: during planning, during the start-up phase, and during the perfect maintenance management while your system is in regular operation.

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24-hour customer service

400 hotline 24 hours a day, professional customer service online to answer questions, understand the actual situation, remote guidance for you to solve problems

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On-site support

Professional engineers visit your home for repair, maintenance and other technical services. To solve problems and resume production for you in time

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Customer service network

In Shanghai, Beijing, Guangzhou, Chongqing, Shenzhen, Fuzhou, Wuhan, Yancheng, Cangzhou has a warehouse and service outlets, service outlets will be laid out across the country in a short period of time

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Parts consignment library

A system of consignment of spare parts will be established to build inventory in proportion to the customer retention of the integrator to protect the customer's maintenance needs

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Technical support

Full support for project application process, ontology selection, and software packages

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Education and training

Regular training is provided to integrators, agents and customers; courses include robot operation, programming and debugging, etc. Online training videos will also be online soon